1 Information collected
We collect information from visitors to this website through the use of online forms and email hyperlinks as used on the contact web page, the newsletter subscription web page and any other pages where we collect your information.
We collect your details when you email us with an enquiry and when you subscribe to the newsletter or other marketing materials. We may append details to your record from publicly available third party sources to ensure we have a full set of contact details for you.
In addition to the above, we collect information automatically about your visit to our website. Please see our Cookies Section for more details.
2 Use of personal information
We process personal information collected via this website for the purposes of:
- Dealing with your enquiries and requests
- Providing newsletter services
- Providing you with other relevant information on our products and services we believe you may be interested in.
3 Data Capture Information
If you would like to unsubscribe from the newsletter or any other regular communications, please use the UNSUBSCRIBE link at the foot of the relevant email. You can email us here, or call us on 01225 636280. Alternatively you can also write to the Data Protection Officer, Wood for Trees Ltd, Citizen House, Crescent Office Park, Clarks Way, Rush Hill, Bath BA2 2AF, UK.
4 Retaining Personal Information
This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. For example; in the case of retaining your personal information for marketing purposes we will retain your data for 5 years from the last date we had contact with you.
Notwithstanding the other provisions of this Section 4, we will retain documents (including electronic documents) containing personal data:
- to the extent that we are required to do so by law;
- if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Please note that we will not pass the information you have provided us to any third parties for marketing purposes. However we may share data internally within the MyLife Digital Group which consists of MyLife Digital Ltd, Wood for Trees Ltd and Insight.
Any sales or marketing communication (as described in 2.3) will include the ability to subscribe or unsubscribe from the mailing list.
We will not share your data with third parties unless we are obliged to disclose personal data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or we have your consent.
7 Other websites
8 Subject access requests
You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please write to the Data Protection Officer, Wood for Trees Ltd, Citizen House, Crescent Office Park, Clarks Way, Rush Hill, Bath BA2 2AF, UK. Please note that we reserve the right to charge a fee of up to £10 for any such request.
9 Internet-based transfers
Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.